Privacy Policy

A legal disclaimer

The Emblem Co (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, purchase our jewellery products, or interact with us in any way.

Information We Collect

We may collect the following information:

Personal Information: Name, email address, phone number, billing/shipping address.
Payment Information: Credit/debit card details or other payment methods (processed securely by our payment providers; we do not store card details).
Order Details: Purchase history, preferences, and customer service communications.
Technical Information: IP address, browser type, device information, and browsing activity on our website.

How We Use Your Information
We use your information to:

Process and fulfill your orders.
Communicate with you about your purchases, account, or enquiries.
Send promotional offers, updates, or newsletters (only if you have opted in).
Improve our website, products, and customer service.
Comply with legal obligations and prevent fraudulent activity.

Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

Service Providers: Payment processors, shipping companies, IT support, and marketing platforms.
Legal Authorities: If required by law or to protect our legal rights.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and remember your preferences. You can manage or disable cookies through your browser settings.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request corrections or updates.
Request deletion of your data.
Opt out of marketing communications.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised date.